Body-Focused Compassion Therapy
1. Who are we?
2. What is personal data?
3. Why we collect your personal data and under what lawful basis
4. The ways that we collect your personal data
5. Your Rights
6. Protecting your personal data
7. Cookies and Websites
8. For more information, get in touch
1. Who are we?
Soulart is a wellbeing engagement provider based in Cornwall, offering services through Body-Focused Compassion Therapy.
2. What is personal data?
Personal data is information that identifies you.
The personal data we collect may be:
• Your name, address, email address and phone number
• Additional data, such as your equality information and detailed information about you and your needs.
• Photographs or videos of you, if you participate in wellbeing engagement.
This notice is to tell you how we collect and look after your personal data and why. It also tells you your legal rights in terms of the personal data that we hold.
3. Why we collect your personal data and under what lawful basis
In order for us to deliver the most relevant services and activities to you, we need to collect and hold your personal data. We also use your data to tell you about our services and activities, so that you can take part in them.
We will keep your data for our records, particularly if you give, or want to give, us feedback or to make a complaint. It is also important that we hold your personal data to make sure we keep you safe while you are accessing our services.
We also use personal data, particularly images, to share and promote our work. We will only share photos of you and/or data about you with your permission. (We will also check with you first that you are happy for us to take your photograph or film).
When we collect your data we will always ask for you to active consent for us to do so, and this is the lawful basis under which we keep your data. We might need to use your personal data if you make a payment to us for wellbeing services.
You may be a subscriber to our monthly newsletter, which informs subscribers about our events and projects. You might have signed up to our newsletter via our website, or one of our staff might have asked you if you would like to subscribe to it. We keep this data under the lawful basis of legitimate interest, and we believe it is in your interest to keep receiving our emails so that you are informed about our services and events. We don’t want to keep bothering you by asking you to resubscribe, although you can of course unsubscribe at any time via the link on every email we send out.
Children aged 16 or under should seek the permission of a parent or guardian before providing personal information.
4. The ways that we collect your personal data
You may give us your personal data by:
• filling in one of our forms, on our website or a hard copy
• signing up to our email newsletter
• telling us about your details over the phone or email, or in another way that you choose
• attending one of our wellbeing activities and having photographs or videos taken of you
When we ask you for this data, we will always tell you why, and we will ask you to confirm that you are happy for us to collect it.
5. Your Rights
Under the law, you have the right to ask us not to use your data for marketing purposes or to share it with partner organisations. You also have the right at any time to ask us what personal data we are holding about you, and to correct or delete this data, with the exception of criminal data. You also have the responsibility to inform us if this information changes.
If you would like to ask us what personal data we are holding about you, just send us an email or a letter to the contact details at the end of this statement.
6. Protecting your personal data
We ensure that we are keeping your data safe and secure by putting appropriate security measures and systems in place and training our staff.
Data breaches: If someone gets hold of your private information from our database and we don’t know about it, we will immediately review how we store information to find out what might have happened. If someone gets hold of a lot of private information, we will tell the Information Commissioner’s Office.
We take care in training all of our staff who are likely to come into contact with your data to understand how they should process it and ensure it is always safe and accurate. We will never sell, rent or trade your personal data to anyone else or any other organisation without your consent. We would only ever pass on your data to another organisation if we were required to do so by law.
7. Cookies and Websites
If cookies are used they will only be used to assist the purposes set out in this privacy policy, but cookies will not be used if we do not consider them to be necessary. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used. This site will work more efficiently if receipt of cookies is enabled but it will still operate correctly if you disable cookies.
8. For more information, get in touch
To be removed from an email list: https://docs.google.com/forms/d/e/1FAIpQLSdLUuGyBXrCoK9-Y-3Bw5nO15mQDVt51b9B44PKWDKMYNv0jQ/viewform?usp=header
If you have any queries, you can contact with us about anything in this notice:
By email: [email protected]
By post: 17 Willoughby Way, Connor Downs, Hayle TR27 5FG